Terms & Conditions

Hello Sunshine Promotion

Promotion Overview:

Purchase one pair of Australis lenses as part of a ‘Full Circle Complete Pair’ and receive a complimentary pair of polarised lenses.

 ‘One pair of Australis Lenses as part of a Full CircleComplete Pair’: This term refers to a frame that is included in the ‘Full Circle’ range, ordered with an Australis lens design. The ‘Full Circle’ initiative encompasses select frames from participating brands, including Carolina Herrera, Carrera, Hugo Boss, KateSpade, Polaroid Kids, Prive Revaux, and Under Armour. Please note that not all frames from these brands qualify for the ‘Full Circle’ initiative.

Promotion Period:

This promotion is valid from November 1st 2024 to February 28th 2025. 

Eligibility:

This promotion is exclusively available to ‘Full Circle Partners’. 

How to Redeem:

  1. 1. First pair must be processed as a ‘Full Circle Complete Pair’ through the console.
  2. 2. Second pair can be processed into a different frame (not limited to frames part of ‘Full Circle’).
  3. 3. Complete the electronic redemption form via the CR Labs console after both pairs have been processed and invoiced.


How to access and complete the electronic redemption form:

  1. 1. Log into the CR Labs console.
  2. 2. Click the "Hello Sunshine" banner to access the "claim form."
  3. 3. Fill out the claim form, which includes the following sections:
    1. Claim Information: Enter your practice name, account code, and the reference name for the qualifying first pair.
    2. Qualifying First Pair (Australis lenses): Provide the invoice date, job ID number, lens type, and value.
    3. Second Pair of Lenses (Complimentary pair of polarised lenses): Provide the invoice date, job ID number, lens type, and value.
      1. Complimentary pair of polarised lenses are offered in grey and brown and consist of 1.5 material with a back surface Satin+ coating.
      2. The lens design of the complimentary pair must be the same design or of lesser value than the first pair of Australis lenses.  
      3. The lens material of the complimentary pair can be upgraded, but the additional cost must be covered.
      4. Note that both pairs must be for the same patient and with the same prescription.
    4. Additional Information: Enter any other relevant details.

Redemption Rules:

  • The complimentary pair of polarised lenses will be provided via credit.
  • The complimentary pair of polarised lenses must be purchased within thirty (30) days of the original lens purchase, for the same patient and the same prescription.
  • Practices must claim the redemption within thirty (30) days of the invoice date for the complimentary pair.
  • The offer cannot be combined with any other discounts or promotion. 

Exclusions:

  • Smith Rx and Carrera Authentic are excluded from this promotion.
  • Carrera frames can be used, but Carrera Authentic lenses are excluded from this promotion.
  • Fit and freight charges are excluded from this promotion.

Modification Rights:

CR Labs reserves the right to amend, modify, or cancel this promotion at any time, with or without prior notice. Any changes will be effective immediately upon posting the revised terms and conditions.

General Conditions:

  • By participating in this promotion, you agree to abide by these terms and conditions.
  • The promotion is subject to change or cancellation at the discretion of CR Labs without prior notice. 

Contact Information:

For any inquiries regarding this promotion, please contact your business development manager or info@crlabs.au