Local support is now even closer

Published
August 3, 2026
Category
News

LOCAL SUPPORT IS NOW EVEN CLOSER

We're proud to announce that our new NSW facility is officially open, strengthening CR Labs' support for independent optometry practices across NSW and the ACT.

This investment allows us to better support our customers with enhanced local service, while continuing to manufacture our premium Australian Made lenses with the quality, expertise and personalised support CR Labs has built its reputation on.

Whether you're an existing customer or would like to learn more about partnering with CR Labs, we're looking forward to supporting your practice.

TAKE A LOOK INSIDE

We're excited to welcome you inside our new NSW facility. Watch our short video for a behind-the-scenes look at the new space and meet the team supporting independent practices across NSW and the ACT.

WHAT THIS MEANS FOR YOUR PRACTICE


STRONGER LOCAL SUPPORT

With a growing team on the ground in NSW, you'll have greater access to local expertise, responsive service and personalised support whenever you need it.

ENHANCED SERVICE CAPABILITIES

Our expanded presence allows us to better support practices with technical advice, product knowledge and dedicated account management.

FASTER TURNAROUND OPPORTUNITIES

Our NSW facility strengthens our ability to provide efficient service and improved responsiveness for practices throughout NSW and the ACT.

CLOSER COLLABORATION

We're committed to building strong relationships with independent practices through regular visits, ongoing communication and tailored support.

EDUCATION AND EVENTS

You'll have access to more local training opportunities, educational events and product updates designed to support your team and your patients.

PROUDLY AUSTRALIAN MADE

While we're expanding our local support network, our commitment remains the same. Our lenses continue to be proudly manufactured in Australia, backed by local expertise and 50 years of experience.

WHY CHOOSE CR LABS?

For almost 50 years, CR Labs has partnered with independent optometrists across Australia, providing premium Australian Made lenses and personalised support that helps practices grow.

When you partner with CR Labs, you'll benefit from:

  • Premium Australian Made lenses
  • Dedicated local support
  • Technical expertise from an experiences team
  • Industry-leading lens technologies
  • Marketing and practice support
  • Education and training opportunities
  • Fast, reliable turnaround times
  • A third-generation, family-owned Australian business

GET IN TOUCH WITH YOUR NSW TEAM

LET'S START THE CONVERSATION

Whether you're looking for a new lens supplier, exploring ways to grow your practice or simply want to learn more about CR Labs, we're here to help.

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